Privacy Policy

At Silk and Gleam, accessible from https://silkandgleam.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Silk and Gleam and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We may collect personal information directly from you when you:

• Place an order on our website.
• Subscribe to our newsletter.
• Fill out forms or interact with our website.

2. How We Use Your Information

The information we collect is used for purposes such as:

• Processing and fulfilling your orders.
• Providing customer service and support.
• Sending updates about your order status and promotional materials (if opted in).
• Improving our website and overall user experience.
• Ensuring security and preventing fraud.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers: Third-party vendors (e.g., payment processors, shipping partners) to fulfill services on our behalf.
• Legal authorities: To comply with applicable laws or respond to valid legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies may collect:

• User preferences and settings.
• Visitor activity and session details.

Your choices: You can disable cookies through your browser settings; however, some functionalities of our website may not work properly.

5. Data Security

We implement robust security measures to protect your data, including:

• Secure socket layer (SSL) encryption for sensitive information.
• Regular monitoring of our systems for potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request details about the personal data we hold.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data (subject to legal obligations).
• Opt-out: Unsubscribe from promotional emails.

To exercise these rights, contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Silk and Gleam does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, contact us, and we will take steps to remove the information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the "Last Updated" date.

Last Updated: [1/1/2025]

Thank you for trusting Silk and Gleam. Your privacy is important to us!