Terms and Conditions

Last Updated: [1/1/2025]

Welcome to Silk and Gleam, the home of exquisite imitation jewelry. These Terms & Conditions govern your access to and use of https://silkandgleam.com and the services we provide. By accessing or using our Website, you agree to comply with these Terms and Conditions.

1. General Terms

By using the Website, you confirm that you are at least 18 years old or have obtained parental consent to use this Website. You are solely responsible for your account and the activities associated with it. If you do not agree with any part of these Terms, please refrain from using the Website.

2. Product Information

Silk and Gleam strives to provide accurate product descriptions, prices, and images. However, we do not guarantee that the product descriptions or images are entirely accurate, complete, or error-free. Prices and availability are subject to change without notice.

3. Orders and Payments

• Order Confirmation: Once you place an order, you will receive an order confirmation email. This email does not guarantee the availability of products; orders are subject to approval and availability.
• Payment Processing: All payments are processed securely through trusted third-party payment processors. By providing your payment information, you authorize Silk and Gleam to charge the appropriate amount to your chosen payment method.
• Pricing: Prices listed on the Website are in Rupee and include applicable taxes unless otherwise stated. Shipping charges are additional and will be calculated at checkout.

4. Shipping and Delivery

• Silk and Gleam ships orders to valid addresses within India And Worldwide. We strive to ship orders promptly, but shipping times may vary depending on your location and availability of products.
• Delivery times are estimated and not guaranteed. Silk and Gleam is not responsible for delays caused by shipping carriers or customs inspections.

5. Returns and Exchanges

• Eligibility: You may return or exchange products within 14 days of receiving your order if they are unused, unworn, and in the original packaging.
• Return Process: To initiate a return, please contact our customer support team with your order details.
• Non-Refundable Items: Certain items may not be eligible for return or exchange.

6. Intellectual Property

All content on the Website, including but not limited to images, logos, text, graphics, and product designs, are the property of Silk and Gleam and are protected by copyright laws. You may not reproduce, distribute, or otherwise use any content from the Website without explicit permission from Silk and Gleam.

7. User Accounts

To place an order, you may need to create an account. By creating an account, you agree to provide accurate and complete information, and you are responsible for maintaining the confidentiality of your account login credentials. You agree to notify Silk and Gleam immediately if you believe your account has been compromised.

8. Limitation of Liability

Silk and Gleam is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Website or the products purchased from the Website. This includes, but is not limited to, any errors in product descriptions, delays in delivery, or issues related to the use of the products.

9. Changes to Terms and Conditions

Silk and Gleam reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the latest revision will be updated accordingly. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

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This Privacy Policy and Terms and Conditions should be reviewed by a legal professional to ensure full compliance with applicable laws, especially if you are dealing with international customers.